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Inventory Management

Manage a multi-location and multi-supplier inventory in real-time. Manage the list of suppliers your company uses for procuring goods for sale for either internal or external (drop-ship) fulfillment. Store supplier locations with relevant persons’ contact information, including their roles or positions in their organization, to easily locate the relevant contact for your next supplier interaction.

Issue Management

Stay organized and deal with customer issues more effectively. Efficiently create and manage different issues for Customers, Suppliers, and My Company.

RMA

Manage returns, exchanges, and refunds. The RMA app supports the configuration of customizable and automated refund/return resolution flows. Configure RMA progression; user roles involved in RMA processing; notification options for sending emails and SMS; task completion and condition rules; and much more.

Fulfillment

Fulfill orders through warehouse routing with effective picking, packing, and shipping. The Fulfillment app allows flexible warehouse assignment configuration rules. Orders are automatically assigned for fulfillment to the most appropriate warehouse based on inventory availability; shipping distance; and warehouse priority.

Procurement

Create and manage requests for quotations plus purchase orders for multiple suppliers. The Procurement app supports the configuration of customizable and automated quoting and purchasing flows. Configure purchasing progression; user roles involved in purchasing processing; notification options for sending emails and SMS; task completion and condition rules; and much more.